Terms and conditions

Any information that you provide to us can/will be used for the following purposes:

  • Fulfilling your order and handling your account for the supply of our products and services
  • Analysing customer shopping habits to improve the products on offer
  • Providing you with information on special offers and new services provided by Eatcetera
  • In the event of a sale, merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation, we may transfer, sell, or assign to third parties information concerning your relationship with us, including without limitation, personally identifiable information that you provide and other information concerning your relationship with us.
  • We reserve the right to decline a new customer registration or suspend Your Account at any time and at Our sole discretion.
  • We may disclose your personal information if required to do so by law or where we believe such action is necessary in order to protect or defend our interests or the interests of our customers or users of our site.

How we protect your information

We take security seriously and we take precautions to keep your personal information secure. We have put in place appropriate physical, electronic and managerial procedures to safeguard the information we collect.
Due to the open nature of the Internet for communication we cannot guarantee that data transfer between yourself and eatcetera.co.uk will be free from unauthorised access by third parties.

Pricing

In addition to the price, a Delivery or a Collection charge as shown at checkout will also be payable by You. Minimum order value is £15.0000. All serving platters and lids are returnable and will be charged at £5.00 per piece. Eatcetera maintain the right to change ingredients, menus and prices at any time. Eatcetera reserves the right to remove goods and services from the website at any time.

What We are Not Liable For

With the exception of faulty goods we shall not be liable for goods once they have been delivered to the delivery address, or collected from us at the collection address stated in your order.

Cancellations and returns

The customer may cancel/amend any order for goods for any reason up 12 noon on the day before the goods are due to be delivered. After this deadline Eatcetera reserves the right to charge the full cost of any food wasted and the staff costs for any abortive work.
Any payments made by the customer shall be refunded in full within 28 days.
The customer shall inspect the goods immediately upon receipt and shall notify the Eatcetera immediately by telephone if the goods are damaged or differ from what was ordered. If the customer fails to do so the customer shall be deemed to have accepted the goods.